HAZMAT Transport and Medical Conditions



I received a call yesterday asking my opinion on medical conditions and HAZMAT drivers.  Here's the issue I was asked about: should a driver with a medical condition that elevates their possibility of a stroke still be allowed to drive hazardous materials tankers if doctors say the patient is currently healthy?  Keep in mind that although no one can predict when a stroke can occur, if the driver has had a mini-stroke, they have an elevated chance of having another.

My opinion is that they shouldn't be allowed to drive if there is an increase in the possibility of having a stroke.  This didn't make anyone happy.  "You can't say that," I was told, "because there are other health conditions such as diabetes, etc. that also increase the possibility of a diminished capacity event for that individual."

Also, they continued, "It violates their rights by restricting their employment possibilities based on only 'statistics.'"  Sorry, but that won't bring anyone back who's been injured or killed by a hazardous materials release.

Look- hazardous materials are hazardous materials.  What's the use of strict DOT regulations if we aren't also strict when it comes to regulating drivers?  Personally, I wouldn't let anyone get behind the wheel of a truck carrying HAZMAT if they hadn't had a breathalyzer test before getting into the vehicle. 

That's not a popular idea, either.

But I like it.

Looking Down the Barrel of an Infrared- Part Two

Last week I talked about some of the potential issues for Emergency Responders re build up on the Fresnel lens system in an infrared temperature gun.  Smoke & ash from fires are one set of issues, and chemical extinguishing agents are another.  Chemical vapor residues from a chemical leak (say methyl bromide, for example) can cause problems, too.  There's a fourth category for all detection & measurement equipment, but I'll address that next posting.

But how often should you clean a top notch temperature gun (say our Top Temp Gun or the Flash Point Temp Gun)?  Here's the answer from our techs:

*****

If the following procedure is not followed, there will be an error of accuracy from 10 degrees F to 40 degrees F minimum for the readings.
  1]   EVERY unit we supply should be cleaned weekly to eliminate dust, girt and grime that will build up on the lens system.

        1a.  This can be done using a soft cloth or cotton swab with alcohol.
 
  2]  The advantage of the IR100_2 and the TN425 is the low temperature range of -76 to check accuracy of the unit.

       2a.  Simply fill a vessel with ice and water : check the temperature:  reading should be between  27F to 35 F.

       2b.  There should be only a drift from 32F .. 27 low and 35 high

       These readings should be within our stated accuracy.

   3] Finally, let's go beyond the lens issue...

        Sometimes dust and particulates from emergency response scenarios can be blown beyond the outer Fresnel  lens, and even  beyond the hard glass lens and right into the microprocessor.
         THIS event will cause an additional error in accuracy of 10 -20 degrees of the reading.

         There is NO WAY to take the unit apart and blow out the dust without destroying the guts of the unit.

 If the unit is too far out of whack as determined by ice water test...   then we will need to replace it ASAP.

Remember that high end infrared temperature guns are precision instruments.  Treat them like they are and they can help keep you and your team safe.

Looking Down the Barrel of an Infrared- Part One

You're looking at a Fresnel lens sysem that we use for our infrared temperature guns.  Notice the ridges along the tapering cone that lead down the barrel to the lens.

I've been hammering this theme home for a while as regards photoionization detectors, but I promised to bring it around to our infrared temperature guns and today I will,

Even though we handle 100:1 distance to spot infrared temperature guns with Class III laser sights, the situations that hazmat responders have to deal with can involve lots of smoke, dust, chemical leaks and or extinguishants.  If you're not using our Top Temp Gun, it means you'll have to be even closer.  With somebody else's infrared temp gun, say a 50:1 distance to spot ratio, you'll have to be twice as close to get a decent reading.

What is distance to spot ratio?  For a 100:1 infrared temperature gun, it means that at one hundred feet you will be measuring a circle with a 1 foot radius.  That's a tight spec.  It's a real instrument that can save lives.

But what if, during an emergency run, you use your temperature gun in a smokey environment, or while your using it, extinguisher fumes blow your way.  Or chemical fumes from a factory?

The answer is that you have to clean it, just like in the case of the PID.  Swab the ridges and the lens with isopropyl alcohol.  Most people forget to clean the ridges that lead up to the main lens.  That's a cricital mistake.  A bad mistake.  Those ridges aren't there for nothing.  They're part of the instrument's operative principle.  So clean them as often as you clean the lens.

Clean them after every emergency you take the infrared gun to.  That way you'll be sure to get more accurate readings.  How inaccurate can the readings be if the unit's lens package (including the ridges)isn't cleaned?

I'll fill you in on that next time.

Smoke- A PID Gas Detector's Worst Enemy?

PID (photoionization detectors) are generally used for the detection of volatile compounds and certain classes of toxics.  They've been around for awhile, and are generally included in every HAZMAT team's toolkit.

There has been some controversy over the impact that humidity has on their readings, with one company- Ion Science- claiming that humidity variations have a significant effect on detection suppression.  In high humidity environments that claim this suppression could be in excess of 50%, which makes humidity and serious consideration when trying to get an accurate reading out of a PID.  However, there are rumors of a new study showing that improvements in PID technology have knocked that down to the range of only 10%.

Of more concern to me is the effect of smoke on PID readings at the time of an emergency event and residual contamination on the detector cell because of the smoke and/or chemical extinguisher vapors.  In earlier postings I have stressed the importance of cleaning PID cells after a chemical event.  Now I raise the question of how much smoke or other particulate and/or condensate fumes have on the accuracy of a PID's readout.

To my knowledge, there have been no studies conducted on this issue by any of the gas detection companies or sensor manufactuerers.  I'm going to keep pushing them to look at this problem, and hope you'll push for the same.  This problem shouldn't be ignored.  After all, the responders actually are at risk in the field.  Gas detector salesman typically don't tend to show up at emergency events where toxic gases are involved.

Technical Support That Actually Helps? A Review of BW Technologies Technical Support


It seems every week I have a new experience with gas detector technical support, and for the first time on this blog, it's time to give a gas detector technical support department a gold star.


That happy smile is my face after I got off the phone.

Lets lay out my experience so other gas detector companies can learn how the pros do it.

1. When I called, a person answered the phone. Not just a person asking who do I want to be connected to, but an extremely friendly woman who sounded like she'd been waiting for my call just so she could have the joy of directing me to the correct department. I know that may sound hokey, but call the BW Technologies customer support line and hear for yourself : 888-749-8878.

2. When I mentioned I needed technical support, she told me it may be a few minutes on hold while I wait. No problem, I'm a savant when it comes to holding for tech support, I've called Microsoft and actually gotten a person before. What really impressed me about the holding, of all things, was that every minute or two, the woman who originally answered my call actually picked up the line to make sure I was still there and to apologize for the wait. To my knowledge, BW Technologies is the only company on the planet that does this. At this point, as far as I'm concerned, this woman is a saint. Which put me in a much better mood by the time I got tech support.

3. My issue had to deal with the eeprom sensor firmware going bad. Specifically, on startup, you get a Code 11 Sensor Eeprom Error. The only option is to press a button to turn it off with a message that says contact your local vendor. On my first call, I got a guy named Pete (his actual name according to the email is Pedro, in case any of his bosses read this). He looked up the issue in the computer, and the solution was to update the firmware on my Quattro. He walked me through a few attempts, and then we hit the snag point, I had an old IR connector and would need a new one. At this point, Pete said that he wanted to try a few places and look for a workaround and would then get back to me. Later that day, I had an email from Pete explaining what I'd need to do and what equipment I'd need.

4. The next day, I emailed Pete asking when he'd be available to walk me through something I still had a question on. He actually called me back within a half hour, while I was in a meeting, but left me a detailed message as to how I could get hold of him specifically when I called back. Lesson to all the other companies out there: Getting a personal bond between a technical service guy and a customer is a great thing for your business and causes blog posts like this to show up on the internet. I happened to call back while Pete was at lunch, but a guy named Mike was available to help me out. Here's where I assumed it would go bad, and that I'd get a jerk who I'd have to explain the whole problem again to.

5. Wrong. Mike was awesome too, and we spent about half an hour on the phone trying different methods of getting my detector back in running shape. What's the key here? When the first tries failed, MIKE KEPT TRYING. He worked with me, he asked me questions, he was involved and CARED that my gas detector got back up and running without needing it to be sent in. We ended the phone call with his giving me both his and Pete's direct lines in case I had any problems in the future.

Wow. Just wow. I was blown away. After the experiences I had a week ago, I was to the point that I thought all gas detector support departments were full of jerks. When Honeywell first bought BW Technologies, I was worried that they'd can all of the support staff and put in cheap people reading from a book. I couldn't have been more wrong. The BW Technical support staff does a phenomenal job, and I'd really like to commend them for all the help they've given me.

As an aside, if you have a GasAlert Quattro giving you the Code 11 Sensor Eeprom error. Call me, I'll walk you through everything we worked through and how to set it back up. 734-956-0539.