If you're sending us a gas detector, please fill out the form above to make sure the gas detector you send us has this information with it.
Gas Detector Repairs and Calibration
Gas detectors break down all the time. Of course, we know you guys treat them like fine china or delicate flowers right? Lets be honest, before they go into the shop, they've usually been run over by tractors, dragged through sludge, and exposed to God knows what airborne contaminants. But it's a pain when they won't calibrate, we know, and we know how badly it sucks not to be able to work on a job because your confined space monitor is in the repair shop. We do a few things here to try and ease the pain:
We don't lie to you about how long it will take. Normal repairs on a gas detector don't take long. What DOES take long is waiting on a manufacturer to send you a part from a monitor that was discontinued back in '99. So if you're waiting on a sensor for your old MSA Explosimeter, we'll let you know what the ETA on the parts is from MSA, along with how long it'll take to install and calibrate it.
While you're waiting on repairs, we give you half off on a gas detector rental. We do this to try and ease the pain of waiting on the parts. This means that while your sensor is being replaced, you can still do the jobs you have which would normally be waiting on the gas monitor.
Our prices are reasonable. We charge $51.00 for a standard four gas detector calibration. We can do this because Ideal Gases blends NIST Traceable Standards right here on site in the same building as us. This means we don't have to pay absurd prices for our calgas, and we pass those savings on to you whenever we can. It also means that those of you with non-standard gas blends aren't a problem. It only takes a day or two for us to blend a new mixture right here on site. If you're having repairs done, our rate is $70.00 per hour, billed in quarters of an hour. Just so you know, there is a $35 evaluation fee in the event that you don't want to repair your monitor. This helps us to cover the cost of time so that your technician is able to take the time necessary to properly diagnose your monitor.
Here's what you need to do to prep your monitor for repair:
Pack the monitor in a box so it doesn't rattle around. If you have chargers or calibrations adapters, please include them in the box. Please make sure to unplug the chargers from the monitors, as this can negatively effect the unit.
Fill out the form below. We need your name, company name, shipping/billing address, phone, and email address at the very least. If you know (or have an idea) what is wrong with the monitor, it helps to write it down for us to save time.
If you have a maximum "do the work without contacting me" threshold, please note it in the proper section on the form.
Ship the package to:
Ideal Calibrations, LLC.
Melvindale, MI 48122
Phone: (734) 956-0539
After we receive the monitor, it generally takes 1-2 days for us to do an initial evaluation and contact you. If we haven't gotten in touch in 2 days, please feel free to give us a call and make sure the package got to us and we have your information. We will send you a ticket number through email which you can use to look at the progress on your ticket. You can also use this portal to accept estimates and pay invoices if you choose.